Meet Our Team
Culture is the single, most powerful factor influencing performance and... leaders create cultures. Interactive Quality’s® strategic approach allows for customized programs that create the most efficient path to success.
Our scientific methods draw on a wealth of research in the fields of leadership, change management, employee engagement, high reliability and high performing teams. Our expertise equips leaders to create work dynamics that drive better results, faster.
We deliver measurable outcomes utilizing validated assessments. This enables clients to track ROI for leadership coaching. This genuine leadership development is critical to sustained success.
Beth Guyton is founder and President of Interactive Quality®, a consulting firm dedicated to helping leaders "get it done." Our strategic approach and evidence-based methods enable IQ to customize our services creating the greatest value for our clients.
We deliver measurable outcomes enabling organizations to track ROI on leadership coaching and realize sustainable results through genuine leadership growth.
Beth is a certified Executive Coach, Professional in Healthcare Quality, Six Sigma Green Belt, and trained mediator. She holds a Bachelor of Arts in Advertising from LSU’s Manship School of Mass Media and has over 25 years of experience in healthcare. She is Past-President of the Texas Association for Healthcare Quality and is a member of the National Association for Healthcare Quality, the American College of Healthcare Executives, and the American Society for Quality.
Senior Advisor and Resident Resiliency Expert
Audrey Cortez serves as Senior Advisor and Resident Resiliency Expert with Interactive Quality®. She is a proven nurse leader and sought-after speaker who is passionate about patient experience and caregiver well-being.
Through years of clinical experience, nurse leadership, and a deep understanding of challenges at the bedside, Audrey has developed STEADY & RAISE, an evidence-based resiliency model that is easy to learn and apply in daily practice.
Audrey’s experience spans nurse executive roles in the hospital and healthcare industry, skilled nursing, nurse education, and patient experience. She is a highly effective leader adept at motivating through engagement, developing trusting relationships, clearly communicating purpose, promoting accountability and leading teams to targeted goal achievement. Audrey is a Lean Six Sigma Black Belt and Certified Patient Experience Professional. She earned her BSN and Masters in Nursing Administration from Texas Tech University Health Sciences Center.
DEBORAH STOWE, RN
Deborah Stowe is a Senior Consultant with Interactive Quality® who partners with clients to improve caregiver well-being and patient experience. She is a registered nurse with expertise in patient experience coaching, staff training, neonatal intensive care, client relations, and public relations. She enjoys working with physicians, nurses, and ancillary staff to improve teamwork and interactions with patients and families.
Deborah is an excellent communicator and solution-driven professional who excels at engaging cross functional teams to implement solution-based strategies. She is passionate about patient care, caregiver well-being, and effective teamwork to drive quality of care. Deborah is an active volunteer with Women’s Auxiliary and Children’s Medical Center of Plano.
JANE MUNGER, MSN, RN
Jane Munger is a Senior Consultant with Interactive Quality®. She is an accomplished Executive Nurse Leader with expertise in Quality, Risk Management, Infection Prevention and Medical Staff/Hospital Services. Jane fosters successful team dynamics and drives results by engaging all stakeholders.
She excels at collaborating with physicians to develop and refine improved systems of care. She is passionate about patient safety and quality of care. Jane successfully involves frontline staff in strategies to improve outcomes and enhance the patient experience. Jane is a Registered Nurse and holds a Master’s Degree in Community Mental Health Nursing.
KELLY SHIPLEY, RHIA, CPHQ
Kelly Shipley is a Senior Consultant at Interactive Quality® who is passionate about patient and family-centered care strategy design and implementation. She excels at engaging patients in collaborating with healthcare organizations to improve healthcare outcomes and processes.
Kelly is a Registered Health Information Administrator whose career spans the hospital and outpatient settings with extensive experience in end-stage renal care. Her expertise includes patient safety, quality, health informatics, medical staff review and professional performance evaluation, hospital quality improvement, and regulatory and accreditation functions.
As Quality Director for one of the nation’s largest end-stage renal disease quality improvement organizations, her responsibilities included administering the CMS contract for quality and safety oversight for more than 600 end-stage renal disease facilities in Texas. She is Past-President of the North Texas Association of Healthcare Quality and is a member of the National Association for Healthcare Quality.
WALISA DAVENPORT SATCHER, MPA
WaLisa Davenport Satcher is a Senior Consultant for Interactive Quality®. Her professional experience encompasses C-level positions in Investment Banking, Human Resources, Public Relations, and Corporate Administration. WaLisa has worked with both publicly-traded and privately held companies with an active participation in Mergers & Acquisitions (M&A), SEC and corporate compliance in addition to appointments as the Corporate Spokesperson and Global Contributor to the healthcare and biotech media, investors, analysts and the general public-at-large. Over the past 15 years, she has developed a keen focus and dedication within the healthcare sector and actively serves as an executive advisor and board member to several for-profit and non-profit health care organizations. WaLisa received a B.S. in Public Health Administration from Dillard University and a M.P.A. in Healthcare Administration from The Graduate School at Southern University.
GARY H. GUYTON
Gary H. Guyton is a Managing Principal at Interactive Quality. His professional experience encompasses VP and Director level positions in Business Development, Investor Relations, Finance, Business Consulting, and Engineering. Gary has worked with both publicly-traded and privately held companies with roles in Sales and Marketing, Corporate Finance, Strategic Planning, and Mergers & Acquisitions (M&A). Gary earned a Bachelors Degree in Civil Engineering from Georgia Tech and a Masters in Business Administration (MBA) from Tulane University.